Privacy Policy
Washroomer helps you find a clean washroom nearby. This page explains what information the app and this website use, why, and the choices you have. Washroomer is made by Umet Technology in Toronto, Ontario, Canada.
Using Washroomer without an account
You can find washrooms and get directions without signing up.
- Your location. If you allow it, the app uses your location while it is open, to show washrooms around you and to get directions. Your location is sent to our servers to answer those requests. We don't keep a history of where you've been, and we don't save the location of people who aren't signed in. If you don't allow location, you can search an area instead.
- Reports. Anyone can report a problem with a listing. A report includes the reason you pick, and optionally a note and a corrected spot on the map.
What we keep when you create a free account
- Sign-in details. Your email address. If you sign in with Apple or Google, we also receive an account identifier from them. If you sign in with an email code, the code expires after a short time.
- Your profile. Your display name, a home city if you add one, and whether you post anonymously by default.
- What you add. Ratings, reviews, amenity checks (for example, whether the paper or bidet is working), condition reports, photos, washrooms you add, reports, "helpful" votes and the washrooms you save, with the time you added them.
- Visits. When you're signed in and open directions to a washroom or arrive at one, we record which washroom and when. This lets your rating count as an on-site rating. We record the washroom, not your GPS position.
- On-site check. When you post a rating, the app sends your current location so we can check that you're near the washroom. We keep only whether you were on site, not the location itself.
- Standing. Points, level and trust status that come from your contributions.
Photos
Every photo is checked for faces, and faces are blurred before the photo is published. We also remove the photo's hidden metadata, including any location stored in it. The unblurred original is not saved. Photos may be reviewed before they appear in the app.
What other people can see
Your ratings, reviews, amenity checks and photos appear in the app with your display name — or without it, if you post anonymously. Anonymous posts are still linked to your account on our side, so we can deal with abuse.
Who else handles your information
We share information only with services that help run Washroomer:
- Companies that host our servers and store our data and photos.
- An email delivery service that sends your sign-in codes.
- Apple or Google, if you choose to sign in with them.
- A routing service that receives the start and end points of a route, to calculate directions.
- Apple, which provides the map shown in the app.
- Apple Maps, Google Maps or Waze, if you choose to open directions in one of them. That app receives the destination, and its own privacy policy applies.
We may also disclose information if the law requires it.
What we don't do
- We don't sell your personal information.
- We don't show ads.
- The app doesn't contain third-party advertising or analytics trackers.
How long we keep it
We keep your account information while your account is open. You can ask us to delete your account at any time by emailing [email protected]. When we delete an account, we delete your account details and remove your name from what you posted.
Your choices and rights
- Turn location access on or off at any time in iOS Settings.
- Change your display name and your anonymous setting in the app.
- Ask us for a copy of your information, or ask us to correct or delete it.
If you have a privacy concern, contact us first. You can also contact the Office of the Privacy Commissioner of Canada.
Security and storage
We use reasonable safeguards to protect your information. Our service providers may store and process information in Canada or in other countries where they operate.
Children
Washroomer accounts are not meant for children under 13.
This website
washroomer.com doesn't use cookies, analytics or ads. It is hosted by Cloudflare, which processes technical information such as IP addresses to deliver the site and protect it from attacks.
Changes
If we change this policy, we'll update this page and the date at the top. If a change is significant, we'll let you know.
Contact
Umet Technology, Toronto, Ontario, Canada
[email protected]